外贸回复客户报价邮件范文(通用43篇)

2023-12-29 22:17:39 92

外贸回复客户报价邮件xxx 第1篇

进入公司自然少xxx要办公，办公相对来说是比较程序化和正式化的。首先，要遵守的就是时间，准时上下班，对于在大学比较自由的我们来说要锻炼“坐”功。我们每天都是坐在电脑前面，一坐就是好几个小时。其次，要适应办公的氛围，基本上办公的时候还是很严肃的，在紧张的工作重要懂得调节。再次，就涉及到现代办公工具的使用，复印，打印，传真没有想象的容易。对于我们外贸业务员还要能够通过电话和邮件中跟外国客户沟通好。熟悉国际货物销售合同和各种商业单据是基本的，通过对商务文件的翻译发现也没有想象的难，只要将中文意思能够用简单的文字表达清楚就行。下面我介绍一下我在公司所要做的事情：

1.客户询盘：一般在客户下订单之前，都会有相关的OrderInquiry给我们业务部，做一些细节上的了解。

2.报价：我们业务部及时回复客人查询，确定货物品名，型号，生产厂家，数量，交货期，付款方式，包装规格及柜型等，并做好PerformaInvoice给客户做正式报价。

3.得到订单：经过洽谈，收到客户正式的订单purchaseOrder。

4.下生产订单：得到客人的订单确认后，把订单转做成内部订单给采购部让她给工厂下订单，安排工作计划。

5.业务审批：业务部收到订单后，首先做出业务审核表。按出口合同审核表的项目如实填写，尽可能将各种预计费用都列明。合同审批需附上客人订单传真件，与工厂的收购合同。审核表要由业务员签名，部门经理审批，再交管理部人员审核后才能执行。如xxx额较大的，或有预付款和佣xxx等条款的，要经公司总经理审批才行。合同审批之后，制成销售订单，交给部门进程员跟进。

6.下达生产通知：业务部在确定交货期后，满足下列情况可下达生产通知，通知工厂按时生产：如果是T/T付款的客户，要确认定xxx已经到账。如果是西联付款的客户，要先确定付款是否已经到达本地的西联。

7.验货：在工厂把货物生产好，并发货到公司之后，要对所定货物进行查验，是否能用，质量是否过关，这些是必须要进行验证的，是基本原则，因为要想稳定客户资源，这一部分就一定要做好的。

8.制备基本文件。工厂提供的装箱资料，制作出口合同，出口商业发票，装箱单等文件。

9.发货：通知货代来公司收货。并且把所以必备的单据叫给货代。

10.确认收货：在发货后要通知客户已发货，并且一个星期左右要询问客户是否收到货物。

外贸回复客户报价邮件xxx 第2篇

1.实习单位简介：

xxx利xxx塑有限责任公司，座落于“中国箱包之都”—白沟，始建于20xx年，是一家生产PVC压延膜、流延复合膜、无纺布、人造革于一体的专业企业，其中无纺布生产线4条，PVC压延膜、人造革、流延复合流水线各一条。从建厂以来，公司经营规模不断扩大，公司现有员工350人，厂区占地面积万平方米，总投资亿元，聘请了国内高级管理和专业技术人员，设备规模、精度、科技含量在全国同行业中处于领先地位。一直以来公司以国内贸易为主，自20xx年5月份开始放眼于国外市场，努力通过国际贸易提高公司的营业效益。

2.岗位介绍：

本厂除了一线工人以外，其他人员归入后勤。后勤又分为办公室、生产部、库管部、销售部和财务部，其中销售部又分为内贸部和外贸部两部分。而我的实习岗位就是外贸部分，作为一名外贸业务员负责联系国外潜在销售商和进口商，推销本公司的无纺布和压延膜。

外贸回复客户报价邮件xxx 第3篇

Offer

Dear Mr. John，

Thank you for your inquiry of May 3， requesting us to offer you for our MEN'S T-SHIRT.

In reply， we have the pleasure of submitting to you firm offer on the following terms and conditions subject to your reply reaches us by the end of May 15.

Commodity: MEN'S T-SHIRT

Specification:20PCS PER CARTON， COLOR: NAVY BLUE， FABRIC CONTENT: 100% COTTON

Packing: E_porter Carton

Price: USD or EUR or AUD __/PC. CIF NICE

Quantity: __PCS

Payment: L/C

Insurance: ICC(A) plus WAR RISKS and STRIKE for 110% of CIF value.

Shipment: During June， 2011 subject to L/C reaching us by the end of May 20， 2011.

We are sure you will find our price very reasonable. The market here is enjoying an upward trend， so we trust not overlook opportunity and hope to receive your prompt order.

Yours truly，

_iaohua Zhang， Manager

Huari western trading corp.

外贸回复客户报价邮件xxx 第4篇

Dear Sir or Madam:

We are enclosing the drawings of two printing machines, requesting you to inform us of the price and the delivery date.

If your quotations are suitable and the machines prove satisfactory, we shall be able to place orders with you, as we need some more machines to complete our factory plant. We shall be pleased if your representatives should call on us as soon as possible.

Yours sincerely

外贸回复客户报价邮件xxx 第5篇

To:客户公司名称

Attn:客户人名

Re:客户求购的产品名称

We are pleased to get to konw that you are presently on the market for产品名称,and as a specialized manufacturer and e_porter for this product in China, we sincerely hope to establish business relations with your esteemed corporation.

Herewith pls find our competitive offer as flws:

Product:

Specification:

packing:

Quantity: as per yr requirement

Payment L/C sight

Shipment: prompt

If the product we offered above is some different from what you require actually, kindly inform us in detail, we will be pleased to re-offer you as per yr actual requirements asap.

Pls note that the product pictures will be sent to you upon yr request, and a small sample could also be sent to you for yr final checking if the price is finally acceptable.

To know more about our corporation, kindly visit our website: www.

Pls kindly check and revert at yr earlist.

外贸回复客户报价邮件xxx 第6篇

Dear sir,

We hereby acknowledge receipt your inquiry of __,(products)and i just got the information from our production department,these standard is available for the now pls check the quotation below:

The specification you required:

The length:

The diameter:

The material

........

The price:__ usd /pes FOB(tian jin)

I hope this is the one in your favor,As a e_perienced company (ISO9001:)in the __ filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ,pls feel free to contact will try my best

Thanks and regards

外贸回复客户报价邮件xxx 第7篇

Offer

Dear Mr. John，

Thank you for your inquiry of May 3， requesting us to offer you for our MEN'S T-SHIRT.

In reply， we have the pleasure of submitting to you firm offer on the following terms and conditions subject to your reply reaches us by the end of May 15.

Commodity: MEN'S T-SHIRT

Specification:20PCS PER CARTON， COLOR: NAVY BLUE， FABRIC CONTENT: 100% COTTON

Packing: Exporter Carton

Price: USD or EUR or AUD **/PC. CIF NICE

Quantity: **PCS

Payment: L/C

Insurance: ICC(A) plus WAR RISKS and STRIKE for 110% of CIF value.

Shipment: During June， subject to L/C reaching us by the end of May 20， 2011.

We are sure you will find our price very reasonable. The market here is enjoying an upward trend， so we trust not overlook opportunity and hope to receive your prompt order.

Yours truly，

Xiaohua Zhang， Manager

Huari western trading corp.

外贸回复客户报价邮件xxx 第8篇

同意进口商的还价

Dear Sirs:

Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.

To Sincerely

拒绝进口商的还价

Dear Sirs:

Thank you for your letter of June the 8th. We regret that we cannot meet your must point out that the falling market here leaves us little or no margin of profit. We must

ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.

We hope you will reconsider the offer.

Truly

正式提出订单

Dear Sir:

We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition.

We reserve the right of refusal of delivery and/or cancellation of the order after this date.

Truly

确认订单

Dear Sir:

Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.

Sincerely

外贸回复客户报价邮件xxx 第9篇

XXXX先生：

五月二十日有关第645号定单的来信收到。

得知错运货物，本公司感到抱歉。正确的货物已安排空运，应于一周内运抵。有关文件将加函寄上。

烦请暂存错运给贵方的货物。

如有任何疑问，欢迎与本公司联络。对于是次错失，谨再次表示歉意。

销售部主任

xxxx年5月20日

××市人民政府办公厅关于临时工、合同工能否执罚问题请示的复函

市政办函[**]40号

市市容环境卫生管理局：

你局《关于明确临时工、合同工能否执罚问题的请示》收悉。现复函如下：

《_行政处罚法》于**年10月1日起执行。该法对行政执法主体及执法人员作出了明确而严格的规定。按照行政处罚法和_《关于贯彻实施〈_行政处罚法〉的通知》，从今年10月1日起，合同工、临时工再不能从事行政处罚工作。

你局应按照上述精神，对全市市容卫生执罚人员进行清理，理顺执罚体制，保证行政处罚法的贯彻实施，促进市容卫生管理工作。

外贸回复客户报价邮件xxx 第10篇

Hope you are fine, my friend.

It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your. 如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)

Glad to contact you again!

Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.

Waiting for your favorable reply soon!

之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的：

good day!

my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?

if the products is not your are e_pecting, pls advise me your details requirement, i will re-offer asap.

i am of service at any time!

但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在.我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：

Dear ___,

Wish you have a nice day!

May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.

I am waiting for your reply ASAP.

Best regards

Wennie.但是，想成功可不是容易的事情.dear sir

have you received our quotation of ..., if you have any further question, please don't hesitate to contact us. we are waiting for you comment about our quotation.

we hope that we can establish a good business relationship with you in the nearest future.

your prompt reply will be appreciate.回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was e_pressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin 回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YO_ECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订xxx过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of ____ dated __ __ __ according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin

回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ___? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin1.

外贸回复客户报价邮件xxx 第11篇

Dear madam，

We knew your name and address from the website of and note with pleasure the items of your demand just fall within the scope of our business line. First of all， we avail ourselves of this opportunity to introduce our company in order to be acquainted with you.

Our firm is an exporter of various WOMEN'S CARDIGAN. We highly hope to establish business relations with your esteemed company on the basis of mutual benefit in an earlier date. We are sending a catalogue and a pricelist under separate cover for your reference. We will submit our best price to you upon receipt of your concrete inquiry.

We are looking forward to receiving your earlier reply.

Yours faithfully，

Xiaomin ma， Manager

YUNZHOU WESTERN TRADING CORP

外贸回复客户报价邮件xxx 第12篇

Dear Mr/Ms,

Thank you for your letter of September shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 . on Wednesday, October 7, if the time is convenient for you.

We look forward to meeting you.

Yours faithfully

尊敬的先生/小姐

我们将很高兴与您会面并与您商谈新的显示器，但10月6日不太合适。如方便的话，我们愿在10月7日与您会面。

期待与您见面。

您诚挚的

外贸回复客户报价邮件xxx 第13篇

Dear sir，

Thanks for your inquiry of our XX(products).on we are in XX filed for many years，so we are confident we can do the specifications you given is still as the diameter，meterial，quantity and so on.....，so pls can you send us the details?the drawing(cad)is ok. After we confirmed，we are happy to provide you with our good quality and competitive price. Look forward your soonest reply，

Thanks and regards

xuexila

外贸回复客户报价邮件xxx 第14篇

Dear sir，

We hereby acknowledge receipt your inquiry of XX，(products)and i just got the information from our production department，these standard is available for the now pls check the quotation below:

The specification you required:

The length:

The diameter:

The material

........

The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor，As a experienced company (ISO9001:)in the XX filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ，pls feel free to contact will try my best

Thanks and regards

外贸回复客户报价邮件xxx 第15篇

请求开立信用证

Gentlemen:

Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

通知已开立信用证

Dear Sir:

Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.

Sincerely

请求信用证延期

Dear Sir：

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .

同意更改信用证

Gentlemen: Sept. 5, 20xx

We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.

Sincerely

抱怨发货迟延

Dear Sirs: Sept. 25, 20xx

Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.

Yours faithfully

处理客户的抱怨

Gentlemen: Sept. 30, 20xx

In response to your letter of , we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.

Truly

外贸回复客户报价邮件xxx 第16篇

1. 向海外买家推销商品

Dear Sir: May 1,

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. 提出询价

Dear Sir: , 2008

We received your promotional letter and brochure today. We believe that your would do well here in the . Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. 向海外客户迅速提供报价

Dear Sir: June 4, 2008

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

4. 外贸报价如何讨价还价

Dear Sir: June 8, 2008

We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2008

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2008

Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.

Truly

6. 正式提出订单

Dear Sir: June 15, 2008

Truly

7. 确认订单

Dear Sir: June 20, 2008

Sincerely

8. 请求开立信用证

Gentlemen: June 18, 2008

Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in ou* **vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

9. 通知已开立信用证

Dear Sir: June 24, 2008

Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* **vor, valid until Sep. 20. Please advise us by fax when the order has been executed.

Sincerely

10. 请求信用证延期

Dear Sir： Sep. 1, 2008

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at ou* **ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .

Sincerely

11. 同意更改信用证

Gentlemen: Sept. 5, 2008

Sincerely

12. 抱怨发货迟延

Dear Sirs: Sept. 25, 2008

Yours faithfully

13. 处理海外买家的抱怨

Gentlemen: Sept. 30, 2008

Truly

14-1 取消订货

Dear Sirs: Oct. 2, 2008

We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.

Sincerely

14-2 谅解迟运原因

Gentlemen: Oct. 2, 2008

We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.

Yours faithfully

15. 货物损坏报告

Dear Sirs: Oct. 4, 2008

Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)

As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.

Sincerely

16-1. 拒绝承担损坏责任

Dear Sirs: Oct. 8, 2008

Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.

Sincerely

16-2. 承担赔偿责任

Gentlemen: Oct. 8, 2008

As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.

Sincerely

17. 催要逾期货款

Dear Sirs: Nov. 30, 2008

It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.

Sincerely

18. 付清逾期货款

Dear Sirs: Oct. 3, 2008

We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in ****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.

Sincerely

外贸回复客户报价邮件xxx 第17篇

向顾客推销商品

Dear Sir: May 1,

Yours faithfully

提出询价

Dear Sir: , 2001

We look forward to hearing from you soon..

Truly

迅速提供报价

Dear Sir: June 4, 2001

We look forward to the opportunity of being of service of you.

如何讨价还价

Dear Sir: June 8, 2001

We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a

discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business.

We hope to hear from you soon.

Yours truly

外贸回复客户报价邮件xxx 第18篇

a、公司的主营产品，如果公司以小规模发展速度，公司的人力、物力、财力实务不雄厚状况下，公司务必经营销售专一产品，方会尽快见到效果。面向更多的产品经营，战线拉得太长，从前线业务到工厂搜索与售后跟进需一个完整体系与多位专业人士及专业知识来操控。

买家总会货比三家，xxx是专业的。作为贸易公司最主要的优势是带给优质的服务，如这点做不到，是无法赢得客户信赖的。

报价并不是一个很简单的活动，它是企业与新客户沟通的切入口。要懂得本行业出口量和前景。本行业内各个企业报价的平均水平和报价趋势。及本公司的产品质量和在国内同类产品属于哪个水平面（高中低），自己的产品报价与市场行情差价，及如何以到达报价的正确性，让客户查到公司知道公司的主要经营产品及及产品优势与核心竞争力。

b、报价表

公司以必须的数量为基础，带给一份产品价格表（pricelist）。此报价表上的数据是企业发展策略的一部分。正因它决定了公司业务开拓的切入口。价格的定位也就将客户进行了定位。不一样的价格就会培养不一样素质的客户群，也就决定了公司的发展方向，产品/服务策略，发展速度和未来。因此小小的一份报价表，看似简单，实则要经过仔细和认真的推敲。

报价应报得恰如其分，不能过低，也不能过高；好东西不能贱卖，普通的产品不好报高。正因客户往往会从你的报价来决定你的诚实性，并同时决定你对产品的熟悉程度；如果一个十分简单普通的产品你报一个远离市场的价位，甚至几天都报不出来，这说明你的诚实性不够，你根本不懂这一行，自然而然客人不会对你再理会。

摸清客户动机及诚意再报价，以免成为报价工具，浪费时刻。外贸竞争异常急烈，以目前中国市场所见是供大于求，要想异军突起，个性注意服务和经常学习，避免出错。

外贸回复客户报价邮件xxx 第19篇

Dear sir，

Thanks for your inquiry of our __(products).on we are in __ filed for many years，so we are confident we can do the specifications you given is still as the diameter，meterial，quantity and so on.....，so pls can you send us the details?the drawing(cad)is ok. After we confirmed，we are happy to provide you with our good quality and competitive price. Look forward your soonest reply，

Thanks and regards

_ue_ila

外贸回复客户报价邮件xxx 第20篇

亲爱的xxx先生：

我们已经收到您4月16日的来信。信中说到我们所发货给您的缝纫机破损情况是由于我们的包装问题所引起的。

一收到您的来信，我就对这一事件高度重视，仔细研究了您的检验员所提供的报告。

我们确信货物现在所受的损坏是因为在运送过程中某些特殊环境所引起的。因此我们并没有责任来承担这次损失。但是我们认为让您单独承担这次货损对您来说是非常不公平的。因此我们建议这次损失由我们双方分摊。希望您能同意。

20 May

Kee & Co., Ltd

34 Regent Street

London, UK

Dear Sirs:

Thank you for your letter of 20 May referring to your order . We are glad to hear that the consignment was delivered promptly.

We regret, however, that case did not contain the goods you ordered.

We have investigated the matter and find that we did make a mistake in putting the order together.

We have arranged for the correct goods to be dispatched to you at once. The relevant documents will be mailed to you as soon as they are ready.

Please keep case and its contents until called for by our agents who have been informed of the situation.

We apologize for the inconvenience caused by our error.

Yours faithfully,

Tony Smith

Chief Seller

--------------------------------------------------------------------------------

——先生:

多xxx二十日有关第252号定单的来信。得悉货物及时运抵，感到高兴。

有关第46号箱错运货物一事，在此向贵公司致歉。经调查，发现装运时误将货物同放，所以有此错失。

该缺货已安排即时发运，有关文件准备好后会立即寄出。

错运的货物烦请代存，本公司已知会代理商，不日将与贵公司联络。

因此失误而引致任何不便，本公司深感歉意。

销售部主任

托尼.斯密思谨上

20xx年x月x日

外贸回复客户报价邮件xxx 第21篇

Dear sir，

Sorry for my late reply，i discuss with our boss for a long time， but regarding the price，it is near our bottom line，you know the market is changing everyday，and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation，so we allow you a 2%discount，this is the best i can do for you.

I hope that if you have the will to cooperate，pls don’t just focus on the price，the most important is the quality，i think.

If you any comments ，pls let me know.

Thanks and regards

Angela

外贸回复客户报价邮件xxx 第22篇

1. 向顾客推销商品

Dear Sir: May 1, 20xx

Yours faithfully

2. 提出询价

Dear Sir: , 20xx

Truly

3. 迅速提供报价

Dear Sir: June 4, 20xx

交易的契机

4. 如何讨价还价

Dear Sir: June 8, 20xx

Yours truly

欢迎加入外贸交流QQ群：

5-1 同意进口商的还价

Dear Sirs: June 12, 20xx

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 20xx

Truly

6. 正式提出订单

Dear Sir: June 15, 20xx

Truly

7. 确认订单

Dear Sir: June 20, 20xx

Sincerely

8. 请求开立信用证

Gentlemen: June 18, 20xx

Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of

the L/C we will pack and ship the order as requested.

Sincerely

9. 通知已开立信用证

Dear Sir: June 24, 20xx

Sincerely

10. 请求信用证延期

Dear Sir： Sep. 1, 20xx

Sincerely

11. 同意更改信用证

Gentlemen: Sept. 5, 20xx

12. 抱怨发货迟延

Dear Sirs: Sept. 25, 20xx

12a. 处理客户的抱怨

Gentlemen: Sept. 30, 20xx

Truly

14-1 取消订货

Dear Sirs: Oct. 2, 20xx

Sincerely

14-2 谅解迟运原因

Gentlemen: Oct. 2, 20xx

Yours faithfully

交易的尾声

15. 货物损坏报告

Dear Sirs: Oct. 4, 20xx

Sincerely

16-1. 拒绝承担损坏责任

Dear Sirs: Oct. 8, 20xx

Sincerely

16-2. 承担赔偿责任

Gentlemen: Oct. 8, 20xx

交易花絮

17. 催要逾期货款

Dear Sirs: Nov. 30, 20xx

Sincerely

18. 付清逾期货款

Dear Sirs: Oct. 3, 20xx

We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.

Sincerely

19. 外贸英语函电xxx：如何处理货损投诉函电xxx

Dear Mr. King:

We have received your letter of , informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing.

Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.

We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage, but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us ,to which we hope you will agree.

外贸回复客户报价邮件xxx 第23篇

回复A：直接去函敦促

Dear Hugo Chu,

Wish everything well with you and your esteemed company !

We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection .

Wish we will promote business as well as friendship!

Best wishes !

Aaron

回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YO_ECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订xxx过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。

Dear Sir,

Good morning! Hope you have got a wonderful weekend!

For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce

your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.

Looking forward to your prompt response,

Thanks and best regards,

Yours Faithfully

Aaron

回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。

Dear Sir,

Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.

By the way, how about your order (or business) with item ***? If still pending I

would like to offer our latest prices to promote an opportunity to cooperate with each other.

Thanks and best regards,

Aaron

外贸回复客户报价邮件xxx 第24篇

请求开立信用证

Gentlemen:

Thank you for your order No. 599. In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

通知已开立信用证

Dear Sir:

Sincerely

请求信用证延期

Dear Sir：

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be e_pire before shipment. Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to .

同意更改信用证

Gentlemen: Sept. 5, 2001

We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development.

Sincerely

抱怨发货迟延

Dear Sirs: Sept. 25, 2001

Yours faithfully

处理客户的抱怨

Gentlemen: Sept. 30, 2001

Truly

外贸回复客户报价邮件xxx 第25篇

取消订货

Dear Sirs: Oct. 2,

buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.

谅解迟运原因

Gentlemen: Oct. 2, 2001

Yours faithfully

货物损坏报告

Dear Sirs: Oct. 4, 2001

Upon arrival of your shipment, the ship's agents noticed that case No. 5 was maged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable.

Please send us replacements for the broken articles; we await your reply in due course.

Sincerely

拒绝承担损坏责任

Dear Sirs: Oct. 8, 2001

Sincerely

承担赔偿责任

Gentlemen: Oct. 8, 2001

Sincerely

催要逾期货款

Dear Sirs: Nov. 30, 2001

week.

Sincerely

To_ue_com

付清逾期货款

Dear Sirs: Oct. 3, 2001

Sincerely

外贸回复客户报价邮件xxx 第26篇

尊敬的*******公司：

我所在法律服务市场，特别是在房地产法律服务市场有着独特优势秉持一贯的敬业精神，在专业化分工的基础上，依靠集体的智慧和力量，通过一体化的运作机制，为客户提供高质量的法律服务。幸闻贵司准备聘请常年法律顾问。鉴于此，我所就贵司所需常年法律顾问服务，并本着长期合作、共同发展的理念，特向贵司提供我所如下的常年法律顾问报价：

常年法律顾问费为万元/年;法律服务期限≥1年。注：以上报价不包含律师驻场费、诉讼及仲裁代理费、在北京市行政区域之外提供服务所发生费用。法律顾问费应在顾问合同签署后10个工作日内一次性支付。

以上为我所就竞聘贵司常年法律顾问之报价，我所诚望该报价能够满足贵司要求，如有疑问请致电我所，热切期盼贵司的回复，并诚邀贵司领导到我所实地考察。

联系人：

附：《常年法律顾问合同》样本

商祺!

**************事务所

年月日

外贸回复客户报价邮件xxx 第27篇

亲爱的妈妈们：亲爱的妈妈们：又一个“三八”节来到了，首先祝福所有的妈妈节日快乐，所有的女士永远幸福、平安。这是一个美丽的日子第二幼儿园邀请所有的妈妈来园与您的孩子一起共度美好时光!

【时间】3月7日(周五)上午9点开始，记得提前半小时来园哦。

【流程】新学期家长会→三八妇女节亲子课堂→我和妈妈合个影→活动结束期待您的热情参与!详情可咨询班级老师! *幼儿园 20xx年3月4日亲爱的妈妈们：又一个“三八”节来到了，首先祝福所有的妈妈节日快乐，所有的女士永远幸福、平安。这是一个美丽的日子第二幼儿园邀请所有的妈妈来园与您的孩子一起共度美好时光!

【时间】3月7日(周五)上午9点开始，记得提前半小时来园哦。

【流程】新学期家长会→三八妇女节亲子课堂→我和妈妈合个影→活动结束期待您的热情参与!详情可咨询班级老师! *幼儿园 20xx年3月4日又一个“三八”节来到了，首先祝福所有的妈妈节日快乐，所有的女士永远幸福、平安。这是一个美丽的日子第二幼儿园邀请所有的妈妈来园与您的孩子一起共度美好时光!

【时间】3月7日(周五)上午9点开始，记得提前半小时来园哦。

【流程】新学期家长会→三八妇女节亲子课堂→我和妈妈合个影→活动结束期待您的热情参与!详情可咨询班级老师!

*幼儿园 20xx年3月4日亲爱的妈妈们：又一个“三八”节来到了，首先祝福所有的妈妈节日快乐，所有的女士永远幸福、平安。这是一个美丽的日子第二幼儿园邀请所有的妈妈来园与您的孩子一起共度美好时光!

【时间】3月7日(周五)上午9点开始，记得提前半小时来园哦。

外贸回复客户报价邮件xxx 第28篇

As we are in need of WOMEN'S CARDIGAN， would you please quote us your best price

The details of this enquiry as follows:

Price: CIF Tokyo

Insurance: ICC(A) plus WAR RISKS and STRIKE for 110% of CIF value.

Payment: By Irrevocable Sight L/C

It will be appreciated if you let us have your quotation at your earliest convenience.

Sincerely yours，

Jeck， Manager

Hair Trading Company， LLC

外贸回复客户报价邮件xxx 第29篇

1. 向海外买家推销商品

Dear Sir: May 1,

Yours faithfully

2. 提出询价

Dear Sir: , 2008

Truly

3. 向海外客户迅速提供报价

Dear Sir: June 4, 2008

4. 外贸报价如何讨价还价

Dear Sir: June 8, 2008

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2008

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2008

Truly

6. 正式提出订单

Dear Sir: June 15, 2008

Truly

7. 确认订单

Dear Sir: June 20, 2008

Sincerely

8. 请求开立信用证

Gentlemen: June 18, 2008

Sincerely

9. 通知已开立信用证

Dear Sir: June 24, 2008

Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* **vor, valid until Sep. 20. Please advise us by fax when the order has been executed.

Sincerely

10. 请求信用证延期

Dear Sir： Sep. 1, 2008

Sincerely

外贸回复客户报价邮件xxx 第30篇

Dear Sir or Madam:

We have noticed your advertisement in the September 15 issue of the Sweater World Journal. We would appreciate it if you could send us a pamphlet as well as the catalogue and price-list of your products.

We are a large chain of retailers and are looking for a manufacturer who could supply us with a wide range of sweaters for the adult market.

As we are usually a bulk buyer, we hope you can follow us a large discount.

We look forward to hearing from you soon.

Yours sincerely

外贸回复客户报价邮件xxx 第31篇

取消订货

Dear Sirs: Oct. 2, 20xx

buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.

谅解迟运原因

Gentlemen: Oct. 2, 20xx

Yours faithfully

货物损坏报告

Dear Sirs: Oct. 4, 20xx

Please send us replacements for the broken articles; we await your reply in due course.

Sincerely

拒绝承担损坏责任

Dear Sirs: Oct. 8, 20xx

Sincerely

承担赔偿责任

Gentlemen: Oct. 8, 20xx

Sincerely

催要逾期货款

Dear Sirs: Nov. 30, 20xx

week.

Sincerely

Toxue_com

付清逾期货款

Dear Sirs: Oct. 3, 20xx

Sincerely

外贸回复客户报价邮件xxx 第32篇

五xxx机电 wjjd@

电器类询价 dqlxj@ 磨量刃具 mlrj@

化工轻化 hgqh@

工业气体 gyqt@

水暖器材 snqc@

IT 产品 itcp@

机械类询价 jxlxj@ 液压类询价 yylxj@ 日杂百货 rzbh@

电线电缆 dxdl@

xxx属材料 jscl@

非标加工件 fbjgj@ 轴承 zc@

炉料 ll@

工模具 gmj@

机械设备及配件 jxsbjpj@

电气设备及配件 dqsbjpj@ 仪器仪表及配件 yqybjpj@ 非标加工类询价 fbjglxj@ 气动液压设备及配件 qdyysbjpj@

外贸回复客户报价邮件xxx 第33篇

Dear Sir or Madam:

We have received your circular of May 14, in which a price-list of the Japanese toys was enclosed.

We are interested in this line of the Japanese goods. We often receive inquiries about them from our clients in various Latin America countries. Therefore, we shall be able to give you considerable orders, if your goods are suitable in quality and reasonable in price. We would be pleased if you could send us some samples with the best terms at your earliest convenience.

Yours sincerely

外贸回复客户报价邮件xxx 第34篇

致：铜陵市狮子山区政府采购中心

1、根据你方招标工程狮子山区检察院办公楼监理项目的情况，遵照《_招标投标法》等有关规定，经踏勘项目现场和研究上述询价文件的须知、合同条款、工程建设标准及其他有关文件后，我方愿以(大写 )的投标报价并按上述合同条款、工程建设标准的条件要求完成施工监理工作。

2、我方授权 xxx (职务：主任 )作为全权代表负责解释投标文件及处理有关事宜。

3、一旦我方中标，我们保证按照询价文件的要求和招标人签订工程监理合同，成立本工程监理项目部，选派总监理工程师及专业监理工程师进行驻现场实施监理合同。

4、除非另外达成协议并生效，你方的中标通知书和本询价文件将成为约束双方的合同文件的组成部分。

5、我们愿按《_合同法》履行自己的全部责任。

投标人：安徽省科达建设项目管理有限公司(盖章)

单位地址：合肥市徽州大道1022号

法定代表人或其委托代理人： (签字或盖章)

邮政编码：230000

电话：

传真：

开户银行名称：中国农业银行合肥市东xxx支行

开户银行账号： 620xx23178241151643

日期： 20xx年x月x日

外贸回复客户报价邮件xxx 第35篇

一、做外贸一定要勤

（一）脑子要勤

（二）手要勤

要多写邮件，能多写多少就多写多少，客人不回复其实是很正常的。写邮件要选对时间，一般周二到周五上午最好，周一是一周的开始，往往有很多邮件要处理，如果客人看到是陌生的邮件地址，很可能直接删掉，因为要处理的事情太多了，周五下午一般是一周工作即将结束的时候了，如果马上要下班了，突然进来一封邮件，会让人多少有些反感的。所以尽量在周二至周五上午写邮件，而且尽量了解一下客人所在国家和我国的时差问题，尽量保证客人在刚上班左右收到邮件，才能提高你的邮件被打开的概率。此外，有的国家或者客人自己设置的带附件的邮件直接进入垃圾箱，当做垃圾邮件处理。如果很长一段时间客人没有回复你，不妨换个邮箱试试，或者是把你的邮件中的附件去掉。在最初做业务时，在没有任何客户资源的情况下，客人不回复你是再正常不过的了。当然这也是最考验我们耐力的时候，一定要耐得住寂寞。就像我的第一封回复邮件是在实习的第十天才收到的。

二、做外贸要有扎实的基本功

(一)熟知自己的产品

一定要了解自己产品的中英文对照，还有一些行业术语，有哪些常用的表示方法，哪几种最常用。一定要保证客人提出特殊要求时，一定知道他指的产品的哪一部分，哪一方面，我们能不能做，能不能满足。对产品的熟悉也不是速成的，时间越久，对自己的产品越来越了解。我觉得对于自己产品的学习，在最初的时候一定要上心，这一部分真的很重要，如果连你自己都xxx解自己的东西，怎么能把它推销出去。

（二）英语水平

英语水平是至关重要的，尤其重要的是口语和写作能力。英语四六级只是一个证书，真正的能力比什么证都管用。Skype，这个是外贸公司用的比较多的，类似于电话，skype打国际长途收费比较的划算，其实打电话也用不到太多的四六级知识，简单一点的你只需告诉你的客人：我回复了您的询盘函，发了新邮件给您，您尽快看一下，对于产品有什么特别的要求。很简单的几句就ok了。其实90%的外国人都会很有礼貌地说“”等感谢的话。打电话，可以使你在所有卖家中脱颖而出，让客人觉得他是受你们重视的，从心里上更乐意和你们合作，当然是在报价和产品都差不多的情况下。另外10%，有的客人不会讲英语，有的客人很不喜欢你打电话给他，宁愿采取邮件往来，最坏的一种情况就是碰到很不友好的客人，这几种情况我都遇到过。起先，碰到很不友好的客人还觉得很难受，慢慢的，换个角度想一想，也就没什么了。打电话一定要敢说，其实有的接电话人的英语说的还不如你呢。要自信。在写作这方面，根本不需要什么高深的语法，越简单越好，一定要把客人要问的问题说明白，不要产生歧义。另外把拼写错误降到最低，经常的拼写错误会给客人你很随便的感觉。

（三）掌握必备的世界地理知识

多掌握一些世界地理知识是很有必要的。我有一个土耳其的客人，他们和咱们有五个小时的时差，一般我下午两点上班时都会和他聊一会，直接聊帽子未免目的性太强，起初我们聊一些土耳其的大学、城市什么的，当时我所说的关于土耳其的知识基本上都是现百度的。大概一个多星期，他把他们搜集好的产品——三千顶帽子，让我们给报价。多用心记一下常用国家的时差，以及一些常见的港口。

（四）注意搜索引擎的运用

学会用搜索引擎，例如，国内的百度、国外的google。一般在google上也可以开发到客户，国外很大一部分人在用google的，所以只知道百度是不够的。另外我们作为外贸新人，可以多上一下论坛去学习外贸知识，下面介绍几个不错的论坛：阿里巴巴论坛，上海的福步论坛，深圳的FOB论坛，可以学到一些外贸知识，还可以扩展一下自己的人脉关系。

（五）快递知识的掌握

学习一些快递方面的知识。国际快递有哪些？以前老觉得快递和物流一样，其实不是的。运费的计算，箱子的规格什么的，可以自己估算一下，也可以考虑一下各种方式的性价比。总之，前期工作做得越周全，在和客人谈的时候也就越有底气，成功的可能性也就越大。

三、做外贸要有良好的心态和性格

这一点相比前几条来讲，是最难做到的，却也是最重要的。

（一）心态要平

做外贸工作不能急于求成，不能开始一周两周没人回复邮件，就开始浮躁，就开始怀疑自己的能力，一味否定自己，要知道在最初做外贸时候，没人搭理是很正常的，有人搭理的算是幸运的，这是相对于自己的平。还有和同学、同事之间的平，要有平衡的心理，用平常心去对待，即使同时进的公司，在公司的培训、资源等方面都一样，也不可能大家同时出单，肯定有早有晚。尤其是看到你的同学都出单时。第一，不要慌，好好审视一下自己手中的客户，做到心中有数，客户大致跟到什么程度了，有多大的希望能成，或者是自己在哪些方面做得不足，怎么弥补；第二，要真诚地祝福，祝福自己的同学，可以羡慕，但不可以嫉妒，可以向同学取取经，或者让她帮忙想想办法，怎么能快速拿下客人。这时候最忌讳的是自暴自弃，自叹不如，我们应该是想方法、想办法，把客人拿下，如果仅是抱怨，必输无疑。一定要努力让自己达到一种平衡的状态，体力上和身心上，哪怕这种平衡时瞬间的，其实这种平衡往往都是瞬间的，就是在这种不断地平衡和不断地打破一个平衡，又营造出另一个平衡中，在这种平衡的状态下，收获是最多的，最大的，我们的成长是最快、最迅速的。

（二）空杯的心态

千万不要觉得自己是个大学生，就怎么着了，如今的大学生太多了，我们怎么着xxx。永远让自己认识到自己处于空杯状态，可能是半空，也可能是三分之二的空，亦或是xxx四的空，最好不是全空，让自己意识到我们必须学习，因为我们永远都不会满盈。学习最新的贸易术语，学习最新的结算方式，接触一些不同的平台，掌握更多的操作技巧。打开以前没有打开的模块去看看，去发掘一些新的东西。

总而言之，良好的性格更不是一朝一夕就能塑造成的，习惯决定行为，行为决定性格。外贸本来就是一个很细致的活儿，所以一定要注意细节。我认为心态塑造好了，性格自然也差xxx。

实习的日子有苦有甜，有希望有失望，迷茫过，挣扎过，内心走过了一段从未走过的路。这次实习让我体验了一番外贸工作的流程，也更加珍惜在校学习的日子，真的，还有很多知识要学：关于物流，电子商务，摄影和图片处理技巧等等。实习也更加了我做外贸的信心，努力成为一个合格的外贸人！

Dear madam，

We are looking forward to receiving your earlier reply.

Yours faithfully，

Xiaomin ma， Manager

YUNZHOU WESTERN TRADING CORP

复函与报价

RepliesandQuotations

外贸回复客户报价邮件xxx 第36篇

对方目前只想知道你什么时候有空和他聊一聊。我想你大概要说，谢谢你给我回信，很高兴您能给我这样一次机会，我大概什么什么时候有空就可以了。至于专业和地道我看就不必了吧。

hello,Mr.., i took your email today, at first i just want to say thank you for giving me this chance . This week any day is ok for me, so you can call me if your time is ok . I'll waiting for your call!

―― penelopecong

Dear Mr. or Mrs,

thanks for your mail. I've just finished my course by this month. So I would be available start this week. Please call my mobile phone when you have time. Looking forward to hearing you.

―― qiin2010

[怎样回复英文面试邮件]

外贸回复客户报价邮件xxx 第37篇

客户最想了解的是什么：

1）你是不是做这个产品多时了。

2）你对产品了解多少。

3）你这个人的人品如何。

4）当然价格是否有竞争力是不可少的必要条件。

要做到以上4点你就务必做超多的资料搜索，收集，比较工作，在这个过程中要抓紧学习这类产品的专业知识。否则客户会对你不放心。只有你能把该类产品讲的很清楚，技术关键在那里，质量如何控制，价格的定位为什么是这样，原材料又是如何如何。客户才会对你放心和信任。取得客户的信任——很重要啊！

客户关注的几个问题如沟通不好，决无下文。如产品的规格、技术参数、所达标准，价位，打算订购的数量，做什么品牌，该品牌在当地是否有影响力，和哪些企业有过生意往来，及做外贸时刻长久等。

你的商贸语言及技巧如何（是否会产生误解或含糊不清，业务人员的素质如何）？

对客户的任何信息要及时响应并回复；对客户的回复不能简单的一问一答，要尽可能全面、周到，但切不可啰嗦。邮件中语言尽显专业性与针对性，否则失去继续交谈的机会。

想客人落单，需先交朋友和交换有价值的信息和意见。决大多数客户都有自己较稳定的供应商，要想做出订单，不能超之过急，超稳步跟进，功到自然成。

一般来讲，从以下几个方面入手来赢得客户：

1、做好质量营销。

2、树立客户至上服务意识。

3、强化与客户的沟通。

5、建立良好的客情关联。

6、做好创新。

以后的路还要怎样走，我也不知道，但是我知道，只要自己不断的发奋，那么迎来的就必须是很好的前景，虽然我知道在外贸公司工作并不是长久之计，但是目前供我选取的余地也不是很大了，因此我只有自己不断的发奋了，正因自己还是要生活的。生活中有很多的事情来做，但是需要不断的发奋。这样的我才是更好的我，我会做到更好的！

Thank you for your enquity of 25 are always pleased to hear from a valued regret to say that we cannot agree to your request for technical information regarding our software security fact is,that most of our competitors also keep such information private and sincerely hope that this does not inconvenience you in any there is any other way in which we can help. do not hesitte to contact us again.

8月25日信收悉，谨此致谢。来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。祝业务蒸蒸日上!

来自：xxx秋>《商务英语》

推一荐：发原创得奖xxx，“原创奖励计划”来了！

0条评论

请遵守用户评论公约

年底了，外贸人如何妥善“催单”

年底了，外贸人如何妥善“催单”我们外贸人经常会遇到这样客户：看了样品，很满意，价格也谈得差不多了，就是不下单，当然原因多方面，但你想着早点解决这单，所以，你就要试着联系客户，想着如何让客...

高手教外贸3:第一次寄样最好这样寄

业务到了寄样品这一步表明我们已经向成功靠近了。2）客户收到样品后,没有回复，我们这时候要了解这几种可能：一,我们的样品质量不能满足他的需求;二,客人再等他的客人来做选择;三,客人现在可能还没有...

2010跟单员外语辅导：服装跟单常接触的英文句子

2010跟单员外语辅导：服装跟单常接触的英文句子A： We''ve noticed that your orders have been falling off lately， haven''t you?Thank you for your order for tin plate s...

写给刚进入或想做外贸的朋友们

怎样把询价单化为定单（转帖）

怎样把询价单化为定单（转帖）怎样把询价单化为定单（转帖）我的感悟力是否太差了，用了一年的时间才感悟了一些有价值的东西。最近看到同事轻轻松松就接到了两张大定单，一张是一份简单的询价单开始的...

一个外贸老板的成功故事——财散人聚

这里面有个保护墙，我的外贸人员不会与供应商人员有任何接触，外贸人员就纯粹的做外贸，供应链管理就是采购团队，他们开发整个供应链管理，他们跟客户没有任何接触。我还有一个跟你分享的，我做ABB，我...

外贸第一单的经验总结

然后客户就要求我们打样给他们，印上他们客户要求的LOGO, 打佯的费用由他们付，这个客户应该是比较大方的。接到客户的邮件后，我们立即回复，接受客户的价格。当我们收到客户的正式定单时，我们拟订了...

报价技巧：客户最喜欢的报价方式 - 外贸案例 - 福步外贸论坛(FOB Business ...

报价技巧：客户最喜欢的报价方式 - 外贸案例 - 福步外贸论坛(FOB Business ...xxx先生说：xxx报价要尽量专业一点，在报价以前或报价中设法提一些专业性的问题，显示自己对产品或行业很熟悉、很内行。...

27种外贸业务的英文书信大全[2]

本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲...

微信扫码，在手机上查看选中内容

Dear Mr. Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.

In reply, we offer firm，subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts,handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

Please note that we have quoted our most favorable price and are unableto entertain any counter you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased you can secure these prices if you send us an immediate reply.

Sincerely,

xxx

Dear John,

In order to enable you have a better understanding about our product, I have attached some pictures of our product here in this mail, please kindly take a view of it.

Please note that the pictures attached here are for your reference only, we will make the production strictly according to your specific requirement.

Looking forward to hearing from you.

Sincerely,

Lily

外贸回复客户报价邮件xxx 第38篇

请求开立信用证

Gentlemen:

Sincerely

通知已开立信用证

Dear Sir:

Sincerely

请求信用证延期

Dear Sir：

同意更改信用证

Gentlemen: Sept. 5,

Sincerely

抱怨发货迟延

Dear Sirs: Sept. 25, 2001

Yours faithfully

处理客户的抱怨

Gentlemen: Sept. 30, 2001

Truly

上一篇四五年级新闻范文(合集3篇)

下一篇楼盘广告范文案例分享(共3篇)